A simple call checklistCall (313) 891-1640

Before you call

What to have ready when calling a tow truck

A few clear details can make the call easier. Share what you know and ask 7DS to confirm the current towing or roadside option.

Keep it simple

Location first

Start with where the vehicle is, then describe the vehicle and the problem.

Call 7DS

Share your location

Give the pickup location and, when helpful, nearby cross streets or landmarks. If the vehicle is at a property, share the address and the part of the property that matters.

Describe the vehicle and problem

Have the vehicle year, make, model, color, and a short description of the problem ready. If you do not know every detail, share what you do know.

Explain what you need

Tell 7DS whether you need towing, roadside assistance, a private-property towing discussion, or help with a vehicle that may already be stored. Ask which current option fits the situation.

Quick checklist

  • Pickup location, cross streets, or landmark
  • Vehicle year, make, model, and color if known
  • Plate or other identifying detail if available
  • Short description of the problem or request
  • Any public lookup result if the vehicle may have been towed

Call to confirm

Availability and requirements can vary by location and situation. Confirm the current details by phone before relying on a particular option or traveling to a location.